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1:1 patient Services
1:1 patient Services
1:1 patient Services
Supporting every mind, everywhere
We provide compassionate, meaningful and timely emotional support to those who need it, when they need it. For the most part, we do this by delivering 8 emotional support sessions to someone through 1:1 mentoring. This means you'll meet online with the same Mentor, usually on a weekly basis, to talk through whatever's on your mind.
We aim for weekly sessions but this can sometimes change to suit holidays and other factors, like our Mentors' availability. Our sessions last up to 45 minutes, but can be shorter or less frequent if that suits you. We book these sessions for you, but they can change along the way if needed.
We can also deliver help through workplace wellbeing and community workshops, so no one is left behind. Browse our FAQ's for more information.

Emotional Support for ages 8 to 108
We provide compassionate, meaningful and timely emotional support to those who need it, when they need it. We do this by delivering 8 emotional support sessions to a child over 8 years old through 1:1, online mentoring. This means they'll meet online with the same Mentor, usually on a weekly basis, to talk through whatever's on their mind.
We aim for weekly sessions but this can sometimes change to suit holidays and other factors, like our Mentors' availability. Our sessions last up to 45 minutes, but can be shorter or less frequent if that suits you. There is a £288 contribution per referral.
Play Therapy for 4-12 year olds

Our in-person Play Therapy is suitable for children aged 4-12 years old, and an episode of Play Therapy consists of 13 sessions, conducted on a weekly basis. This consists of 40 minutes of therapy followed by 20 minutes of session administration.
Our PTUK-registered Play Therapist will attend and provide all materials required, covered under the session cost, including art therapy materials, musical therapy instruments, sand trays, clay, puppets and arts and crafts.
This is practiced in a confidential and secure 1:1 setting provided by the client - usually, the child's school. There is a £975 contribution per Play Therapy referral.
Benefits of Referral to Arthur Ellis
Referring a patient in to our charity gives them fast, impactful emotional support when they need it most. Our support is patient-led, with a focus on inclusivity and early interventions. We provide clear wayfinding and non‑institutional settings that reflect local identity and reduce barriers to access. Our average wait time for support is 21 days and we make a real difference.
Quick Access
to Support
Legacy waiting lists can take years, but with Arthur Ellis, individuals receive help within a matter of days.
Expert One to
One Mentoring
Our clients work with trained mentors who provide practical strategies to manage anxiety, stress, low mood, amongst other conditions.
Early Intervention
Prevents Crisis
Getting help early reduces the risk of long-term mental health struggles and prevents more serious conditions from developing.
Reducing Pressure
on NHS Services
Faster access to support means fewer people reaching crisis points, easing demand on GPs and mental health services.
Empowering patients
We focus on building resilience, teaching coping skills, and helping individuals take control of their mental wellbeing.
Better Long-Term Outcomes
Individuals who receive early, practical support are more likely to maintain good mental health, improving both their emotional and physical wellbeing.
How the Referral Process Works
We agree an amount of referrals with a PCN or NHS Neighbourhood. This amount is usually funded by ARRS or HIF, though can be ad hoc budgets too. We honour this number over the course of 12 months and set you up with your own direct referral portal, in to our service. We then contact the patient within 2 works days, set them up with 8 sessions and introduce them to our service.

Step 1: Check referral eligibility
A parent, carer, staff member, or the individual themselves raises a concern about wellbeing. A nominated professional reviews the presenting needs to determine that we are the right service to emotionally support.
Step 2: Consent
Step 3: Submit the referral
Step 4: What happens next?



Your Privacy and Confidentiality Matter
At Arthur Ellis, your privacy is our priority. You can take this step with confidence, knowing that your information is secure, respected, and handled with the utmost care. Any information you provide during the self-referral process is handled with the highest level of confidentiality and protected under data protection laws, including the UK General Data Protection Regulation.
Your personal details will only be used to arrange your support and will never be shared without your consent. The only exception is if we believe there is a serious risk to your safety or the safety of others, in which case we may need to share information with the appropriate services to keep you safe.


Supporting every mind, everywhere
We provide compassionate, meaningful and timely emotional support to those who need it, when they need it. For the most part, we do this by delivering 8 emotional support sessions to someone through 1:1 mentoring. This means you'll meet online with the same Mentor, usually on a weekly basis, to talk through whatever's on your mind.
We aim for weekly sessions but this can sometimes change to suit holidays and other factors, like our Mentors' availability. Our sessions last up to 45 minutes, but can be shorter or less frequent if that suits you. We book these sessions for you, but they can change along the way if needed.
We can also deliver help through workplace wellbeing and community workshops, so no one is left behind. Browse our FAQ's for more information.

Emotional Support for ages 8 to 108
We provide compassionate, meaningful and timely emotional support to those who need it, when they need it. We do this by delivering 8 emotional support sessions to a child over 8 years old through 1:1, online mentoring. This means they'll meet online with the same Mentor, usually on a weekly basis, to talk through whatever's on their mind.
We aim for weekly sessions but this can sometimes change to suit holidays and other factors, like our Mentors' availability. Our sessions last up to 45 minutes, but can be shorter or less frequent if that suits you. There is a £288 contribution per referral.
Play Therapy for 4-12 year olds

Our in-person Play Therapy is suitable for children aged 4-12 years old, and an episode of Play Therapy consists of 13 sessions, conducted on a weekly basis. This consists of 40 minutes of therapy followed by 20 minutes of session administration.
Our PTUK-registered Play Therapist will attend and provide all materials required, covered under the session cost, including art therapy materials, musical therapy instruments, sand trays, clay, puppets and arts and crafts.
This is practiced in a confidential and secure 1:1 setting provided by the client - usually, the child's school. There is a £975 contribution per Play Therapy referral.
Benefits of Referral to Arthur Ellis
Referring a patient in to our charity gives them fast, impactful emotional support when they need it most. Our support is patient-led, with a focus on inclusivity and early interventions. We provide clear wayfinding and non‑institutional settings that reflect local identity and reduce barriers to access. Our average wait time for support is 21 days and we make a real difference.
Quick Access
to Support
Legacy waiting lists can take years, but with Arthur Ellis, individuals receive help within a matter of days.
Expert One to
One Mentoring
Our clients work with trained mentors who provide practical strategies to manage anxiety, stress, low mood, amongst other conditions.
Early Intervention
Prevents Crisis
Getting help early reduces the risk of long-term mental health struggles and prevents more serious conditions from developing.
Reducing Pressure
on NHS Services
Faster access to support means fewer people reaching crisis points, easing demand on GPs and mental health services.
Empowering patients
We focus on building resilience, teaching coping skills, and helping individuals take control of their mental wellbeing.
Better Long-Term Outcomes
Individuals who receive early, practical support are more likely to maintain good mental health, improving both their emotional and physical wellbeing.
How the Referral Process Works
We agree an amount of referrals with a PCN or NHS Neighbourhood. This amount is usually funded by ARRS or HIF, though can be ad hoc budgets too. We honour this number over the course of 12 months and set you up with your own direct referral portal, in to our service. We then contact the patient within 2 works days, set them up with 8 sessions and introduce them to our service.

Step 1: Check referral eligibility
A parent, carer, staff member, or the individual themselves raises a concern about wellbeing. A nominated professional reviews the presenting needs to determine that we are the right service to emotionally support.
Step 2: Consent
Step 3: Submit the referral
Step 4: What happens next?



Your Privacy and Confidentiality Matter
At Arthur Ellis, your privacy is our priority. You can take this step with confidence, knowing that your information is secure, respected, and handled with the utmost care. Any information you provide during the self-referral process is handled with the highest level of confidentiality and protected under data protection laws, including the UK General Data Protection Regulation.
Your personal details will only be used to arrange your support and will never be shared without your consent. The only exception is if we believe there is a serious risk to your safety or the safety of others, in which case we may need to share information with the appropriate services to keep you safe.


Supporting every mind, everywhere
We provide compassionate, meaningful and timely emotional support to those who need it, when they need it. For the most part, we do this by delivering 8 emotional support sessions to someone through 1:1 mentoring. This means you'll meet online with the same Mentor, usually on a weekly basis, to talk through whatever's on your mind.
We aim for weekly sessions but this can sometimes change to suit holidays and other factors, like our Mentors' availability. Our sessions last up to 45 minutes, but can be shorter or less frequent if that suits you. We book these sessions for you, but they can change along the way if needed.
We can also deliver help through workplace wellbeing and community workshops, so no one is left behind. Browse our FAQ's for more information.

Emotional Support for ages 8 to 108
We provide compassionate, meaningful and timely emotional support to those who need it, when they need it. We do this by delivering 8 emotional support sessions to a child over 8 years old through 1:1, online mentoring. This means they'll meet online with the same Mentor, usually on a weekly basis, to talk through whatever's on their mind.
We aim for weekly sessions but this can sometimes change to suit holidays and other factors, like our Mentors' availability. Our sessions last up to 45 minutes, but can be shorter or less frequent if that suits you. There is a £288 contribution per referral.
Play Therapy for 4-12 year olds

Our in-person Play Therapy is suitable for children aged 4-12 years old, and an episode of Play Therapy consists of 13 sessions, conducted on a weekly basis. This consists of 40 minutes of therapy followed by 20 minutes of session administration.
Our PTUK-registered Play Therapist will attend and provide all materials required, covered under the session cost, including art therapy materials, musical therapy instruments, sand trays, clay, puppets and arts and crafts.
This is practiced in a confidential and secure 1:1 setting provided by the client - usually, the child's school. There is a £975 contribution per Play Therapy referral.
Benefits of Referral to Arthur Ellis
Referring a patient in to our charity gives them fast, impactful emotional support when they need it most. Our support is patient-led, with a focus on inclusivity and early interventions. We provide clear wayfinding and non‑institutional settings that reflect local identity and reduce barriers to access. Our average wait time for support is 21 days and we make a real difference.
Quick Access
to Support
Legacy waiting lists can take years, but with Arthur Ellis, individuals receive help within a matter of days.
Expert One to
One Mentoring
Our clients work with trained mentors who provide practical strategies to manage anxiety, stress, low mood, amongst other conditions.
Early Intervention
Prevents Crisis
Getting help early reduces the risk of long-term mental health struggles and prevents more serious conditions from developing.
Reducing Pressure
on NHS Services
Faster access to support means fewer people reaching crisis points, easing demand on GPs and mental health services.
Empowering patients
We focus on building resilience, teaching coping skills, and helping individuals take control of their mental wellbeing.
Better Long-Term Outcomes
Individuals who receive early, practical support are more likely to maintain good mental health, improving both their emotional and physical wellbeing.
How the Referral Process Works
We agree an amount of referrals with a PCN or NHS Neighbourhood. This amount is usually funded by ARRS or HIF, though can be ad hoc budgets too. We honour this number over the course of 12 months and set you up with your own direct referral portal, in to our service. We then contact the patient within 2 works days, set them up with 8 sessions and introduce them to our service.

Step 1: Check referral eligibility
A parent, carer, staff member, or the individual themselves raises a concern about wellbeing. A nominated professional reviews the presenting needs to determine that we are the right service to emotionally support.
Step 2: Consent
Step 3: Submit the referral
Step 4: What happens next?



Your Privacy and Confidentiality Matter
At Arthur Ellis, your privacy is our priority. You can take this step with confidence, knowing that your information is secure, respected, and handled with the utmost care. Any information you provide during the self-referral process is handled with the highest level of confidentiality and protected under data protection laws, including the UK General Data Protection Regulation.
Your personal details will only be used to arrange your support and will never be shared without your consent. The only exception is if we believe there is a serious risk to your safety or the safety of others, in which case we may need to share information with the appropriate services to keep you safe.
















